As the Food Service Director of ABC Nursing Home, you arrive at work one morning at 7: You first say ‘Good Morning’ to your early manager/supervisor…

  

 As the Food Service Director of ABC Nursing Home, you arrive at work one morning at 7:00 a.m. You first say “Good Morning” to your early manager/supervisor as he oversees the patient tray production, which is going very well he says, as usual. You agree, noting the smooth work flow and even tempo. On the way -to your office, you notice that the head cook, who reports to you, is signing the delivery receipt for the order, and it does not appear she has checked the piles of cases stacked for storage on the kitchen pallets.  You just counseled the cook on this problem a few days ago. As you walk into your office, you notice a green Incident Report form that states there is not enough Turkey Breasts available to cook for the hot turkey sandwiches scheduled for tomorrow’s lunch.  The production log shows the Turkey Breasts were used in pre-prep for the Turkey Divan Casserole that is scheduled for Dinner the day after. You pull the recipe files to help determine the problem. The type of poultry is clearly identified in each recipe.Question 6.       a. Which meal is now affected?                                                                                      b. What solution could you make for the pending shortage?                                      c. What communication process would you use for your customers?                       d. Attach a copy of the tool you developed for communication.                             Business Management Project Management HCD 243

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